How To Clear Singapore-Malaysia Immigration With QR Code

How To Clear Singapore-Malaysia Immigration With QR Code

If you’re planning to cross the Singapore-Malaysia border, there’s a good news for you.

The immigration process just got much easier with the new QR code clearance system.

Driving, riding a motorcycle, or taking the bus; this system lets you skip the usual passport handover and speeds up your journey.

Not sure where to start?

Here’s a friendly guide on how to clear Singapore-Malaysia immigration with QR code

 

1. What You Need to Know Before You Go

To breeze through immigration using QR codes, you’ll need to download two mobile apps:

  • MyICA: For Singapore clearance.

MyICA App

  • MyBorderPass: For Malaysia clearance.

MyBorderPass

 

Instead of showing your passport, just scan a pre-generated QR code.

It works for cars, motorcycles, lorries, and buses for faster and smoother border crossings.

Pro tip: First time crossing?  Start with this how to cross the border from Singapore to Malaysia guide.

 

2. Getting Ready: Setting Up Your Apps

Setting up the apps correctly before you travel is key to a smooth QR code clearance.

 

2.1 For Singapore (Woodlands & Tuas Checkpoints)

Here is what you need to do:

1. Download the MyICA Mobile app here:

MyICA Mobile App

2. Create your profile using Singpass or your passport details.

3. Generate your QR code, and the code is valid for multiple trips.

4. To avoid last-minute glitches, try to generate your QR code a few hours before you travel.

5. Need a walkthrough? Watch this video on how to generate your QR code.

MyICA App Generate QR Code

 

Reminder:

If you’ve renewed your passport, you must update your profile on the MyICA app before generating a new QR code.

What you need to do depends on how you set it up the first time:

  • If you used Singpass, you’ll need to recreate your profile through Singpass. This will automatically pull in your new passport details and replace the old ones.
  • If you entered your details manually or scanned your passport, just edit your existing profile with the new passport info.

 

2.2 For Malaysia (JB or Second Link Checkpoint)

If you are a Malaysian, you must download 1 extra app apart from the myICA.

Note: MyBorderPass will be available for  Singaporeans and foreign travellers soon.

 

Here are the steps:

1. Download MyBorderPass app here:

MyBorderPass QR Code

2. Register your passport and complete a quick selfie verification.

3. Generate your QR code before you reach the checkpoint.

MyBorderPass App QR Code

 

Here’s a helpful video guide: MyBorderPass step-by-step.

Wondering how to go to JB from Singapore? Check out this post for all the details!

 

3. Who Can Use QR Code At Singapore-Malaysia Immigration

To help you quickly understand which app you need based on your citizenship and travel plans, here’s a simple breakdown:

MyBorderPass Face Verification

Feature MyICA (Singapore) MyBorderPass (Malaysia)
Primary Users
  • Singaporeans
  • PRs
  • Long-Term Pass holders
  • eligible foreign visitors entering/leaving Singapore
Malaysians
Passport Requirement Same passport as previous trips Malaysian passport holders only
Eligible Transport Cars, motorcycles, lorries, buses Motorcycles and buses
First-Time Users Must clear immigration manually on first trip N/A

 

4. How To Use QR Code Clearance At The Checkpoints

Once your QR codes are ready, here’s exactly what you’ll do at the immigration checkpoints on both sides.

 

4.1 At Woodlands Checkpoint or Tuas Checkpoint (Singapore)

Step What To Do
1 Open the MyICA app and select “QR Code at Land Checkpoints.”
2 Generate an individual or group QR code.

 

Note: Use a Group QR Code for groups; minimum 2 people.

Covers up to 10 for cars, 4 for buses and lorries, and 2 for motorcycles.

3 Head to the QR code lane for your mode of transport.
4 Scan your QR code at the automated lane.

 

Note: Place your phone face-down about 2 inches above the scanner to avoid glare and focus issues.

5 Complete facial/iris verification.

 

Here are videos for each transport type:
Car | Motorcycle | Bus

 

4.2 At JB Checkpoint or Second Link Checkpoint (Malaysia)

MyBorderPass Scan QR Code

Step What To Do
1 Open the MyBorderPass app and have your QR code ready.
2 Proceed to the MyBorderPass lane.
3 Scan your QR code.
4 Complete facial verification.

 

For non-Singapore passport holders, here’s a helpful guide on how to use autogate JB for Non-Singapore passport holder.

 

5. Things To Keep In Mind

Here are key things to remember:

  • Always carry your physical passport
  • Double-check details if using a group QR code
  • New passport or first trip? Clear manually first
  • Keep your phone charged and QR code ready

 

Need bus tips? Check out how to take bus to JB from Singapore.

 

6. Alternative: Easy SG to JB Trip Tips

Now that clearing immigration is quicker with QR codes, why not keep things easy all the way?

Skip the crowds and bus transfers, hop into a direct Singapore to JB private taxi ride with JBTAXI.SG and enjoy a smoother journey from the start.

Book private taxi from Singapore to JB today?
Affordable, Door-to-Door Singapore To JB Private Taxi, 24-Hour Flexible Pickup

 

7. QR Code For SG-MY Immigration FAQs:

Q1: Which checkpoints can I use QR codes for immigration clearance in Singapore and Malaysia?

A1: Singapore: Woodlands Checkpoint and Tuas Checkpoint. Malaysia: JB Checkpoint and Second Link Checkpoint.

Q2: What apps do I need to download for QR code immigration clearance at Singapore and Malaysia checkpoints?

A2: Singapore: MyICA Mobile app. Malaysia: MyBorderPass app.

Q3: Who can currently use the QR code system for immigration clearance at Malaysia land checkpoints?

A3: Currently only Malaysian citizens can use QR codes at Malaysia checkpoints. Foreigners expected to get access by mid-2025.

Q4: Do I still need to bring my passport when using QR codes at Singapore-Malaysia border crossings?

A4: Yes, your passport is still required as the official travel document when crossing the border.

Q5: What happens if I don't have the required app or QR code when arriving at the checkpoint?

A5: You'll need to proceed to manual counters and clear immigration with your passport.

Q6: How do I generate a QR code for immigration clearance at Singapore land checkpoints?

A6: Create a profile in the MyICA app using either Singpass or passport information. The generated QR code works for multiple trips.

Q7: What's the process for generating and using a MyBorderPass QR code for Malaysia immigration?

A7: Download MyBorderPass, register by scanning passport, enter contact details, take a selfie, set a 4-digit PIN. At checkpoints: scan QR code, complete face verification, exit through gates.

Q8: How many people can be included in a single group QR code for Singapore immigration?

A8: A single group QR code can include up to 10 people (maximum 2 for motorcycles, 4 for lorries/buses).

Q9: Can bus passengers use QR codes when clearing immigration at Malaysian checkpoints?

A9: Yes, bus passengers can use QR codes but must disembark, clear immigration using QR lanes, then return to their bus.

Q10: What are the benefits of using QR codes for immigration clearance at Singapore-Malaysia land checkpoints?

A10: Benefits include faster processing, shorter queues, group clearance with a single code, and saved profiles for future trips.

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